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Grow with us

Customer support is a people business. So we put our people at the heart of our business.


Life at Epiphany

Our people embody and reflect our company’s values, so we ensure agents are equipped with the problem-solving skills, can-do attitude, empathy, and domain expertise that our clients come to us for.

We want our people to grow with us too, facilitating individual development and career progression among our employees. Our President and COO, Jim Talley, understands the value of this better than most: he began his career as a contact center agent.

We understand that life happens outside of work too. We instil a healthy work-life balance, and as an award-winning Minority Business Enterprise offering competitive compensation, we’re an employer of choice in the Ohio market.


Join the team